Front Desk Officer / Reception: Greet clients as soon as they arrive and connect them with the appropriate party


Answer the phone in a timely manner and direct calls to the correct offices


Create and manage both digital and hardcopy filing systems for all partners


Make travel arrangements and schedule meetings based on all partners' itineraries


Deal with bookings by phone, e-mail, letter, fax or face-to-face


Complete procedures when Guests arrive and leave


Prepare bills and take payments